Personalized Bottle (“Personalized Bottle”, “we”, or “us” or “our”) is aware of our users’ concerns about their privacy when visiting our website and online resources. This privacy policy (this “Policy”) describes our practices regarding the information collected from you or that you may provide via our website at www.personalizedbottle.com (the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing such information. This Policy applies only to information that is collected via the Website. It does not apply to information collected offline or otherwise outside of the Website.
To the extent we provide you notice on the Website of different or additional privacy policies or practices (e.g., at the point of our collection), those additional terms shall govern such data collection and use.
Our online store is powered by Shopify. To learn more about how Shopify collects, uses, and protects your personal information, please review their Privacy Policy: https://www.shopify.com/legal/privacy
1. Acceptance of Privacy Policy
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. In addition, please review the Website’s Terms of Service, which governs your use of the Website. If you do not agree to the Terms of Service or this Policy, you must not access or use the Website.
By accessing or using the Website, you consent to this Policy and the terms of use and our collection, use and sharing of your information and data, and other activities, as described below. You must be 21+ of age to use our website/service.
2. Changes to Privacy Policy
We may revise and update this Policy from time to time and in our sole discretion, with or without notice. All changes are effective immediately when we post them. Your continued use of the Website following the posting of the revised Privacy Policy means that you accept and agree to the changes.
3. What Information Does the Website Collect and When Do We Collect It?
a. What Information Does the Website Collect? When you make a purchase from our store or submit a contact form on our website, we collect the personal information you provide as part of the transaction process, including your name, address, engraving design/project details and email address. When you provide personal information to complete a transaction, verify your payment method, place an order, submit an inquiry, arrange delivery, or return a purchase, you are deemed to consent to our collection and use of that information solely for those specific purposes.
When you browse our store, we automatically receive your device’s Internet Protocol (IP) address to help us better understand your browser and operating system, enabling us to improve your experience.
b. Authorization for Digital Communications, Advertising Messages, and Customer Review Engagement
With your consent, we may send you emails regarding our store, including updates, new products, and promotional communications. Such communications may include, but are not limited to: Order-related notifications, design preview/modification, confirmations, updates, shipping information, requests for feedback or reviews through Personalized Bottle or third-party platforms (including, but not limited to, Yelp, Google Reviews and Trustpilot) , promotional emails and other order related communications. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails. Transactional and service-related communications may still be sent as necessary to fulfill your order or comply with legal obligations.
c. Information We Collect or Store as You Access and Use the Website. In addition to any Personal Information or other information that you choose to submit to us via the Website, we and our third-party service providers may use a variety of technologies that automatically (or passively) store or collect Usage Information. This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, laptop, tablet, mobile phone or other device (each, a “Device”) whenever you visit or interact with the Website. Usage Information typically is anonymous information not associated with you or your identity. However, if Usage Information is combined with your Personal Information in a manner that it is directly associated with your identity, it will be treated as Personal Information under this Policy.
This Usage Information may include:
- your IP address or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access the Website, and our computers identify your Device by its Device Identifier;
- your Device functionality (including browser, operating system, hardware, mobile network information);
- the URL that referred you to the Website;
- the areas within the Website that you visit and your activities there, including remembering you and your preferences;
- your Device location;
- your Device characteristics; and
- certain other Device data, including the time of day, among other information.
d. Tracking Technologies. We may use various developed methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies include the following (and subsequent technology and methods later developed):
(i) Cookies and Similar Technologies.
Cookies are small pieces of data stored and managed by your web browser that enable certain Website features and functionality. Cookies and similar technologies can be used to recognize you and your device when you visit the Website, remember your preferences, and make your interactions with the Website faster and more secure. Cookies are a built-in feature of the Web, but they can generally be managed, disabled, or removed using most commercial web browsers. Each browser you use will need to be set separately and different browsers offer different functionality and options for cookies. Please be aware that if you disable or remove cookies on your device, some parts of the Website may not function properly, and that when you revisit the Website your ability to limit cookies is subject to your browser settings and limitations. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org or aboutcookies.org. Note that such limitations, however, are not effective on mobile applications, though many applications allow users to “opt out” of certain advertisements and other features by adjusting their mobile device settings.
The types of cookies that we use on the Website, and the purposes for which they are used, are as follows:
- Strictly necessary cookies: These cookies are essential to enable you to move around the Website and use its features, such as accessing secure areas. Without these cookies, any services on the Website you wish to access cannot be provided.
- Analytical/performance cookies: These cookies allow us to recognize and count site visitors and to see how visitors move around the Website when they are using them. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily. All information these cookies collect is aggregated and is used only to improve how a website works. In addition, we use third party service providers to provide certain analytics services to use in connection with the operation of the Website. These include Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to track Website usage and activity anonymously. Google Analytics uses cookies, and the information generated by such cookies about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the Website, compiling reports on website activity and providing to us other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under: https://tools.google.com/dlpage/gaoptout?hl=en-GBM. In addition, further information about Google’s terms and conditions for Google Analytics can be found at:
http://www.google.com/analytics/terms/gb.html.
- Functionality cookies: These cookies allow the Website to remember choices you make (such as products you viewed, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. Additionally, these cookies can be used to allow an optional service to function. The information these cookies collect may be anonymized and these cookies cannot track your browsing activity on other websites.
- Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We use this information to make the Website more relevant to your interests. We may also share this information with third parties for this purpose.
(ii) Tracking URLs. These are used to determine from which referring website the Website is accessed.
(iii) Web Beacons. A web beacon is an electronic image, also called a "gif," that may be in the form of a "png" image, as well as iframe, script, input link, embed, object, and other tags that are used to track usage. We may use these web beacons on the Website to deliver cookies, to attribute sales to any advertising media or affiliate partners with whom we may have a relationship, to count visits, to compile statistics about usage, to help determine the effectiveness of promotional or advertising campaigns, and/or in emails that we may send you in order to tell if you have opened or acted on email that we have sent you.
There may be other Tracking Technologies now and later devised and used by us in connection with the Website. Further, third parties may use Tracking Technologies with the Website. We may not control those Tracking Technologies and we are not responsible for them. However, you consent to potentially encountering third party Tracking Technologies in connection with use of the Website and accept that our statements under this Policy do not apply to the Tracking Technologies or practices of such third parties.
E. Interactions with Third Party Sites; Third Party Ads.
The Website may include: (i) functionality that allows certain kinds of interactions between the Website and your account on a third party web site or application (including your participation in Third Party Opportunities – as defined and discussed further in the “How Do We Use the Information Collected?” section below); (ii) third party sites’ interfaces or links on the Website to facilitate your sending a communication from the Website; and/or (iii) content served by advertisers or third party ad networks/exchanges. These third parties (including the Advertisers – as defined and discussed further in the “How Do We Use the Information Collected?” section below) may gather and retain any information used or provided in any such communications or other activities, and may enable such third parties to market products or services to you, and to monitor which ads have been served to your browser and which webpages you were viewing when such ads were delivered. They may themselves set and access their own Tracking Technologies on your Device and track certain behavioral Usage Information regarding users of your Device via a Device Identifier. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties, and these third parties’ practices are not subject to this Policy. You should review the relevant third party’s terms of service, privacy policy, permissions, notices and choices regarding their collection, storage and sharing practices. We are not responsible for any such third party policies, practices, technologies or activities. We are not responsible for the effectiveness of or compliance with any third party’s opt-out options.
We do however work with third parties to make efforts to have you provided with the information on their practices and any available opportunity to exercise choice. Some third parties may offer you certain choices regarding their practices. Further, while we may use a variety of companies to serve advertisements on the Website, you may wish to visit http://www.networkadvertising.org/optout_nonppii.asp, which provides information regarding this practice by Network Advertising Initiative (“NAI”) members, and your choices regarding having this information used by these companies, including the “opt-out” procedures of NAI members. You may also opt-out of receiving third party behavioral ads on this site by visiting the Digital Advertising Alliance (“DAA”) website at http://www.aboutads.info/choices/#completed.
4. How Do We Use the Information Collected?
We may use your Personal Information and/or Usage Information:
- To present to you Third Party Opportunities (see further discussion on Third Party Opportunities below in this section);
- to provide you with information about services (including electronic communications identifying optional Third Party Opportunities), changes to the Website and/or our policies, and other information you may request;
- to administer your account (including providing you with order updates);
- to respond to your inquiries and personalize your experience on the Website (your information helps us to better respond to your individual needs);
- to improve the Website (we continually strive to improve the Website based on the information and feedback we receive from you);
- for account and/or order verification;
- for internal business purposes;
- to contact you in connection with your use of the Website;
- in connection with enforcement of our rights and to comply with applicable law; and
- for purposes disclosed at the time you provide your information or as otherwise set forth in this Policy.
In addition, Usage Information we collect may be used for a number of purposes, such as system administration, to help us understand the demographics of visitors to the Website, to enhance the performance and usefulness of the Website, and to audit use of the Website.
By registering for an account with us, we will provide you with access (through emails and other means) to various third party opportunities, including, but not limited to shipping companies.
However, in no event will we sell or rent your Personal Information to anyone.
Sweepstakes, Contests and Promotions. We may offer sweepstakes, contests and promotions (each, a “Promotion”) through the Website that may require registration. By participating in a Promotion, you are agreeing to official rules that govern it, which may contain specific requirements of you, such as, allowing the Promotion sponsor to use your name, voice and likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of the Promotion, including in connection with winner selection, prize fulfillment and as required by law or permitted by the official rules, such as on a winners list.
5. How and When Do We Disclose Information to Third Parties?
a. General. We may share Personal Information and Usage Information with third parties. We may share your Device Identifiers with third parties along with data related to you and your activities. We do not share your Personal Information that we have collected directly from you on the Website with third parties for those third parties’ marketing purposes unless you consent to such sharing at the time you provide your Personal Information. In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described below or otherwise in this Policy.
b. When You Request Information From or Provide Information to Third Parties.
By registering for an account with us, we will provide you with access (through emails and other means) to Third Party Opportunities. If you choose to register for or participate in any Third Party Opportunities, each Advertiser may contact you directly by email, phone, postal mail, or other means, and you may be required to provide Personal Information in order to participate in the Third Party Opportunity. If you choose to do so, your Personal Information and other information may be disclosed to each Advertiser (and their clients) and all information you disclose will be subject to the privacy policies and practices of such Advertisers. In addition, Advertisers (and their clients) and other third parties may store, collect or otherwise have access to your information when you interact with their Tracking Technologies, content, tools apps or ads on the Website or link to them from the Website. This may include using third party tools such as Facebook, Twitter, Pinterest or other third party posting or content sharing tools. We are not responsible for the privacy policies and practices of Advertisers or any other third parties and, therefore, you should review such third party privacy policies and practices of such third parties prior to requesting information from or otherwise interacting with them.
c. Third Parties Providing Services on Our Behalf. We may use third party vendors to perform certain services on behalf of us or the Website, such as hosting the Website, designing and/or operating the Website’ features, tracking the Website’ activities and analytics, and enabling us to perform other administrative services. We may provide these vendors with access to user information, including Device Identifiers and Personal Information, to carry out the services they are performing for you or for us. Third party analytics service providers may set and access their own Tracking Technologies on your Device and they may otherwise collect or have access to information about you, potentially including Personal Information, about you. We are not responsible for those third party technologies or activities arising out of them. We are not responsible for the effectiveness of or compliance with any third parties opt-out options.
d. Administrative and Legal Reasons. We may access, use, preserve, transfer and disclose your information (including Device Identifiers and Personal Information), including disclosure to third parties: (a) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (b) to protect and/or defend the Terms of Service or the Website or other policies applicable to the Website, including investigation of potential violations thereof; (c) to protect the safety, rights, property or security of the Website or any third party; and/or (d) to detect, prevent or otherwise address fraud, security or technical issues. Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion, subject to applicable law. Such disclosures may be carried out without notice to you.
e. Affiliates and Business Transfer. We may share your information, including your Device Identifiers and Personal Information, Demographic Information and Usage Information with our parent, subsidiaries and affiliates. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Website or applicable database; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process.
6. Other Privacy Rights
a. California, Colorado, Connecticut, Virginia & Utah: You have certain rights pursuant to local state laws (including California Consumer Privacy Act of 2018 (“CCPA”)) regarding the Personal Information we collect about you. These CCPA rights may only apply in certain circumstances and are subject to certain exemptions. If you would like to exercise any of your CCPA rights as described in this Policy, please contact us.
b. Privacy Rights in Other Countries. The Website are operated in the United States. By providing us with any information or materials via the Website, you consent to the transfer and processing of your information and materials in the United States. If you are located outside of the United States, please be aware that information we collect, including Personal Information, will be transferred to, and processed, stored and used in the United States. The data protection laws in the United States may differ from those of the country in which you are located (particularly if you are visiting from the European Union/European Economic Area) and may not afford you the same rights as the laws such countries afford you. Further, your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By providing your Personal Information, you agree to the use of your Personal information for the uses identified above in accordance with this Policy and to the transfer of your Personal Information to the United States, as indicated above, in accordance with applicable law.
c. Do Not Track Signals. Some web browsers may transmit “do not track” signals. At this time, we do not take steps to respond to such signals. You can manage your cookie preferences using your own browser settings to accept or block some or all cookies, or to receive notice so you can consent to cookies. If you block all cookies, some features of the Website may be unavailable to you.
d. Children. The Website do not offer products or services to children and we do not knowingly collect any Personal Information from younger than the age of 21. You must be 21+ to use our website/service.
7. Do Third Party Content and Links to Third Party Sites Appear on the Website?
The Website may contain content that is supplied by a third party (including content in connection with Third Party Opportunities), and those third parties (including Advertisers) may collect Usage Information and your Device Identifier when pages from the Website are served to you. In addition, when you are on the Website you may be directed to other sites that are operated and controlled by third parties that we do not control. We are not responsible for the data collection and privacy practices employed by any of these third parties or their sites and they may be tracking you across multiple sites and may be sharing the results of that tracking with us and/or others. For example, if you “click” on a link, the “click” may take you off the Website onto a different site. These other sites may associate their Tracking Technologies with you, independently collect data about you, including Personal Information, and may or may not have their own published privacy policies. We encourage you to note when you leave the Website and to review the third party privacy policies of all third party locations and exercise caution in connection with them.
8. How Do I Change My Information and Communications Preferences?
You are responsible for maintaining the accuracy of the information you submit to us. The Website may allow you to review, modify, correct or update Personal Information you have provided through the Website or otherwise. Otherwise, you may contact us to review, modify, correct or update Personal Information you have provided to us or to ask that we remove your name, contact information, and email address from the lists we use to send our mailings and contact you. You may also opt-out of receiving communications from by contacting us. However, you must contact the third-party directly to be removed from their contact lists. We will make good faith efforts to make any requested changes or removals in our then active databases as soon as reasonably practicable. Further note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons. When you edit your Personal Information, information that you remove may persist internally for our administrative purposes. Note that if you request us to delete or remove any data, you may be unable to use certain features of the Website (including participating in Third Party Opportunities) or to communicate with us via the Website. Further, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
For any information provided to third parties (including any information provided to Third Party Opportunities, you must these third party clients directly to review, modify, correct, update, remove or delete any such information.
9. Notices and Questions
If you have any questions about this Policy or practices described in it, or would like to exercise your rights under this Policy, please contact us in the following ways:
- E-mail: info@personalizedbottle.com
- Regular Mail:
Personalized Bottle
5905 Ave N
Brooklyn, NY 11234
Attention: Website Administrator
Please note that e-mail communications will not necessarily be secure; accordingly, you should not include sensitive information in your e-mail correspondence with us.
10. How Long Will We Retain Your Personal Information?
We will retain your Personal Information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Policy, subsequently authorized by you, or as required under applicable law. After such time periods have expired, we may either delete your Personal Information or retain it in a form such that it does not identify you personally.
11. What About Security?
We take very seriously the security and privacy of Personal Information that we collect pursuant to this Policy. We incorporate commercially reasonable and appropriate safeguards to help protect and secure your Personal Information from loss, misuse and unauthorized access, disclosure and alteration, taking into consideration the risks involved in the processing and nature of such information. We will also comply with all applicable laws and regulations. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed to be completely secure. Please consider this prior to submitting Personal Information to us via the Website.
12. Do You Need Extra Help?
If you would like this Policy in another format (for example: audio, large print) please contact us at info@personalizedbottle.com