General Capabilities & Fit
What types of gifts can you personalize?
We personalize a wide range of corporate gifts, including water bottles, tumblers, glassware, decanters, curated gift boxes, and more
What types of companies do you work with?
We work with companies of all sizes across many industries, including real estate, finance, technology, and professional services. Our gifts are ideal for client appreciation, company milestones, awards, and special occasions.
Are your gifts suitable for employee onboarding, recognition, and client appreciation?
Yes. Our gifts are commonly used for onboarding, recognition, client appreciation, events, and executive gifting.
Can you add company logos or branding to the gifts?
Yes. We can add company logos, branding, and custom messaging to our gifts. Our design team will create a free digital proof for your review, with unlimited revisions until approved.
Can you help with gift recommendations for specific events or budgets?
Use this text to provide answers for your most commonly asked questions.
Is there a minimum order quantity?
No. We support orders of any size, from one gift to large-scale corporate projects.
Customization & Design
How do I request a custom design?
Email info@personalizedbottle.com with your product selection and artwork or text, and we’ll create a free custom design proof.
Do you provide digital proofs before production?
Yes. All custom orders include a digital proof for approval before production begins.
Do you charge a setup or design fee?
No. There are no setup or design fees — custom design services are always included.
Can each gift include a unique recipient name or message?
Yes. We can personalize each gift with individual names or messages.
Can you add a gift note?
Yes. We offer handwritten gift notes created by our in-house calligrapher.
Pricing
Do you offer bulk pricing or volume discounts?
Yes. We offer competitive bulk pricing based on order size and project details.
Production & Timing
What is your typical order turnaround time?
Most orders are shipped within 1-2 days after approval is received. However, turnaround varies by product and order size, and we always confirm your delivery timeline before production begins.
Do you offer rush orders or expedited production?
Yes. Rush and expedited options are available based on your timeline and order details.
Shipping & Logistics
Can you ship orders to multiple individual locations?
Yes. We can ship to multiple addresses and manage the entire fulfillment process.
Do you offer scheduled or timed shipments?
Yes. We can schedule shipments to arrive by a specific date, event, or holiday.
Do you ship internationally?
International shipping is available on select orders. Contact us at info@personalizedbottle.com for details.
How do you handle large recipient lists or address spreadsheets?
You can provide addresses in a spreadsheet, and we’ll handle fulfillment and shipping coordination.
Account Management & Support
Who will I work with to manage my order?
Each order is assigned a dedicated account specialist from start to finish.
What happens if there’s an issue with an order?
Your account specialist will quickly address and resolve any issues.